Shipping Policy
About Shipping Fees:
Free shipping on all products in this store.
Where does Flexfell ship to?
We can ship to the following countries:
United Kingdom
About Import Tax and Duties:
Regarding import tax and duties on international shipping: We would like to assure you that the price of your order already includes any applicable import tax and duties. Therefore, you do not need to pay any additional taxes or fees related to customs.
However, if you happen to receive any information or notifications about additional charges after making your purchase, we kindly request that you contact us first to verify the situation. Our dedicated team will be happy to assist you and provide the necessary support.
We strive to ensure a smooth and hassle-free shopping experience for our valued customers. Should you have any further inquiries or concerns, please feel free to reach out to us.
How long does it take for my order to be processed and sent?
Please allow 1~2 business day for our warehouse to process your order before it is shipped.
Delivery Estimates: Within 5-12 days (Shipping times are only estimates and unfortunately, cannot be guaranteed.)
**Note:
1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2.When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3.We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at support@flexfell.com within 3 business days after receiving shipping.
Orders Tracking：
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.
At certain times, processing may take longer due to increased order volume. Delivery dates are estimates and not guaranteed. Any questions please feel free to contact: support@flexfell.com
